1. General Information
This Privacy Policy defines the principles for the processing of personal data by Portugalski Świat Sp. z o.o., with its registered office at Al. Jana Pawła II 45A lok 38B/2 (poziom -1), 01-008 Warsaw, Poland, registered under NIP 5272684328, KRS 0000434914, REGON 146330164.
You can contact us regarding any privacy matters by email: jlopes@portugalskiswiat.com.
The store operates through the WordPress + WooCommerce platform and sells directly to both individual (B2C) and business (B2B) customers in Poland, within the European Union, and Ukraine.
2. Data Controller
The data controller of your personal data is Portugalski Świat Sp. z o.o. (hereinafter referred to as “the Company” or “we”).
3. Purposes and Legal Basis of Data Processing
We process personal data for the following purposes:
- To fulfil orders placed through our online store (Article 6(1)(b) GDPR – performance of a contract).
- To comply with accounting and tax obligations (Article 6(1)(c) GDPR).
- For customer service, complaints, and returns (Article 6(1)(b) GDPR).
- For direct marketing of our products and services (Article 6(1)(f) GDPR – legitimate interest).
- If you subscribe to our newsletter, based on your consent (Article 6(1)(a) GDPR).
4. Types of Data Collected
We may collect and process the following personal data:
- Identification data (first name, last name, company name, NIP, etc.)
- Contact details (email address, phone number, delivery address)
- Payment and transaction details (excluding full credit card data, which are handled by external payment providers)
- Communication history with the store
5. Data Sharing
Your personal data may be shared with:
- Delivery companies: DPD, InPost, and others as needed.
- Payment operators: PayU, Przelewy24, and similar.
- IT service providers: WordPress, WooCommerce, and Google Analytics (for website performance and analytics).
Each external partner processes your data in accordance with GDPR and applicable contracts for data processing.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purpose of collection:
- Order and accounting data – for up to 5 years (legal obligations).
- Marketing and newsletter data – until consent is withdrawn.
- Technical logs and cookies – up to 2 years or as required by law.
7. Cookies and Analytics
Our website uses cookies to improve functionality and to analyse website traffic.
Cookies can be managed or disabled in your browser settings. We use Google Analytics to collect anonymous statistical information about how visitors use our site.
8. Data Subjects’ Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent at any time.
- File a complaint with the President of the Personal Data Protection Office (UODO) in Poland.
To exercise your rights, contact: jlopes@portugalskiswiat.com.
9. Changes to the Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last update 1.1.2026